All customers are required to move to the new platform. Legacy Westlaw Middle East will be shut down once the moving period is completed in late 2025.
No, IP access will not be available. Customers that currently access via IP will need to send a list of users to their Account Manager/Customer Support so they can be set up to receive a registration key. If you currently access Westlaw Middle East or another Thomson Reuters product via SAML, this can be set up. Please contact your Account Manager for further information.
OnePass is a secure method of authentication that allows users to log into multiple Thomson Reuters product with a single set of credentials. If you currently use OnePass to log into Westlaw UK/Practical Law, you will be able to use the same profile to log into Westlaw Middle East on Westlaw International.
If you already have a OnePass profile, you will be able to log into Westlaw International using that profile. If you do not have a OnePass profile, you will be sent an email containing a registration key along with instructions on how to register for OnePass.
There will be minor changes to coverage on Middle East content such as the removal of the following jurisdictions:
Yes, customer training will be available for all users as part of the onboarding process. The training and support portal will provide Guides, Videos and Webinars to help get you started. You can also request training.
Personal features such as alerts and history, will not be moved. You will need to recreate your alerts during the period you have access to both new and legacy Westlaw Middle East. We will provide guidance on how to do this closer to the time.
Our priority is to make this as easy as possible, so although extra support should not be needed, we will be on hand to help you. The move will be user led, so you will need to take steps to ensure you have access to Westlaw Middle East on Westlaw International.