Skip to main content

Support

FAQ

Does Westlaw International support IP access?  

No, IP access will not be available. Customers that currently access via IP will need to send a list of users to their Account Manager/Customer Support so they can be set up to receive a registration key.  If you currently access Westlaw Middle East...

Getting Started,
Support
FAQ

What are the benefits of using OnePass?

OnePass is a secure method of authentication that allows users to log into multiple Thomson Reuters product with a single set of credentials. If you currently use OnePass to log into Westlaw UK/Practical Law, you will be able to use the same profile...

Getting Started,
Support
FAQ

Will Westlaw International use OnePass? 

If you already have a OnePass profile, you will be able to log into Westlaw International using that profile. If you do not have a OnePass profile, you will be sent an email containing a registration key along with instructions on how to register for...

Getting Started,
Support
Tips

Westlaw Classic Tip: User Guides

Did you know that Westlaw Classic houses user guides within the platform? Find out how you can access these user guides. 

Getting Started,
Support
Guide

Westlaw UK - Lawtel Transcript Express

The Westlaw UK Transcript Express feature offers an order form to allow you to place orders with the Tracking Team for any UK judgment. Coverage for this feature includes any ex-tempora judgment from...

Case law,
Search,
Support

Speak to a consultant

Can't find an answer to your question?
Contact our support team.

Request training

Contact our team to arrange training.

Tell us what you think

We'd love to hear what you think
of our products and support.