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I am in an Access Federation; can I use that login to access Thomson Reuters products?

Yes.

Thomson Reuters has partnered with several Access Federations to provide access to members.

These include;

  • OpenAthens
  • Australian Access Federation
  • Tuakiri Access Federation (New Zealand)
  • UK Federation
  • CARSI (China)
  • Shibboleth
  • Okta

Will access via Single Sign On also work when users are working remotely/off campus without IP validation?

Yes, so long as your identity provider is accessible remotely/off campus.

Will my organisation have the ability to manage users through its directory/identity provider?

Yes, your access to Thomson Reuters platforms will be tied to your organisation credentials.

How long will the process take to migrate to Single Sign On?

The implementation timeframe is dependent on the agreed SSO solution and will be determined during the consultation and planning sessions. Generally, we expect the process to complete between two and eight weeks.

Will there be any interruptions to my Thomson Reuters services?

Thomson Reuters will provide dual access to existing platforms so as not to disrupt users during the migration.

If an organisation already has local Single Sign On implemented, is a separate Single Sign On for Thomson Reuters required?

No, we can add Thomson Reuters platforms so long as the Single Sign On already implemented is compliant as explained in the question "What do I need to get Single Sign On?"

What expertise and/or software is required on the client's side?

Client will require an identity provider and the ability to manage it.

For academic customers, how will they be able to trace students via Single Sign On? What if registration links are sent to someone outside of the organisation?

If someone outside of the organisation is sent a link, they will be unable to access Thomson Reuters as they will not have access to the organisations sign on credentials.